Frequently Asked Questions

Here we have compiled the answers to the questions we are most frequently asked at Chic Antique Customer Service – so you can get help straight away. At the top of the page, you can also search for the answer to your question. Please keep your search brief and use keywords such as ‘backorder’.

 

Products and Care

The Grimaud collection is a selection of unique pieces – old artefacts and items made from beautifully patinaed, recycled wood. And it helps add both warmth, soul, and history to a home. The collection includes lovely décor pieces, as well as furniture...
With pillar candles from Chic Antique, you are sure to get high quality candles with minimal soot emission. But there are also many things you can do yourself to optimise the burning of your candle and ensure that no accidents occur. If you want your...

Orders and Trade

At Chic Antique, we design and sell our products as a wholesale company. If you are a consumer and would like to purchase our products, you can visit and shop at our retailers – there are more than 9,000 worldwide.Find a retailer
All claims must always be made through the retailer from whom you purchased the item. The retailer/shop will then handle the claim and contact us if necessary.